Refund policy

You Try it Risk-Free: 60 Days - Money Back Guarantee on All Orders. 

Micro-Infusion Kit Refund Policy:
We give you a full 60 days because we know it works, and we want to give you enough time to see it work. You’ll get the best results when you do both treatments within 2 weeks of each other. Your optimal results will be realized a full 30 days after your second treatment because of your body’s collagen growth, so this gives you the chance to see some skin improvement. Remember, you’re fighting the number of years you are in age, so you may need more than 2 treatments to realize better results, but you should see some results after 2 treatments.

If you didn’t see results and want a refund, you must have completed both treatments. Simply mail back your used bottles and we will give you a 100% full refund, excluding any shipping charges. The 60 days starts from the date of delivery of our products.

Serums and Moisturizers Refund Policy:
For optimal results, use twice a day, morning and evening, for a full 30 days. If you don’t see improvement whatsoever, simply mail back your used jar(s) and/or bottle(s), and we will give you a 100% full refund, excluding any shipping charges. The 60 days starts from the date of delivery of our products. Remember, you’re fighting the number of years you are in age, so you may need more than 30 days of product usage to realize better results.

All Other Products:
We give you a full 60 days.  Simply mail back your used bottles and we will give you a 100% full refund, excluding any shipping charges. The 60 days starts from the date of delivery of our products.

Questions?:
Send us a note on our Contact Us page.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@lovebeautify.com.